Dashboard
Tuesday, 9 June · FORGE Fitness, SG Highway
💰 Today's collection
₹38,500
9 payments
📆 This month
₹4.20L
₹4.2L collected · ₹62k pending
⏳ Pending dues
₹62,000
14 members owe
🧍 Active members
167
12 expired · 5 frozen
Churn Radar
Scanning every member's attendance nightly — who's about to quit, and the win-back already written
Members at a glance
167 active
⚠ ₹1.3 lakh of upcoming renewals sit with the 7 at-risk members. Win-backs drafted.
RSAbout to ghost
Rohit Sharma
12 days agoLast visit
₹46,200Lifetime value
Renews in 19dMembership
Trained 4×/week for 2 months → 0 visits in 12 days
✦ AI win-back ready
"Hey Rohit! Coach Karan noticed you've been off the floor — everything okay? Your spot's waiting. Come this week and your next shake's on us. 💪"
IQAbout to ghost
Imran Qureshi
15 days agoLast visit
₹52,800Lifetime value
Renews in 33dMembership
5×/week regular, tapering for 3 weeks — classic pre-quit curve
✦ AI win-back ready
"Imran, you were one of our most consistent members — we miss you! Free PT session this week to reset your goal together?"
Slipping — watch this week
SPAmber
Sneha Patel
Last visit 7d · was 3×/wk
KNAmber
Kavya Nair
Attendance −40%
ARAmber
Arjun Reddy
Skipped classes 8d
MJAmber
Meera Joshi
Was daily · now 9d
⏳ Pending installments
₹62,000 across 14 →| Member | Plan | Amount due | Due date | Status |
|---|---|---|---|---|
MKManish Kumar | Monthly | ₹2,500 | Overdue 2d | Overdue |
SPSneha Patel | Quarterly | ₹3,000 | 5 Jun | Partial |
ARArjun Reddy | Annual | ₹8,000 | 10 Jun | Instalment |
FAFarah Ali | Half-yearly | ₹4,500 | 15 Jun | Pending |
📲 Check-ins today
86 so farAJAditya Jain6:12 AM
NPNisha Pillai6:40 AM
PDPooja Desai7:05 AM
SKSahil Khan7:30 AM
VMVivek Mehta8:10 AM
Members & fee records
Membership status, last payment and lifetime value — the full register
| Member | Plan | Last payment | Lifetime | Status |
|---|---|---|---|---|
AJAditya Jainsince Mar 2025 | Annual Elite | ₹24,000 · 12 Mar | ₹48,000 | Active |
IQImran Qureshisince 2024 | Annual | ₹28,000 · 2 Apr | ₹52,800 | Active |
DMDeepak Malhotrarenews in 8d | Quarterly | ₹9,000 · 11 Mar | ₹27,000 | Active |
RIRamesh Iyerlapsed 3 Jun | Monthly | ₹2,500 · 3 May | ₹15,000 | Expired |
TSTina Shahmedical hold | Half-yearly | ₹15,000 · 1 Feb | ₹30,000 | Frozen |
Renewal Runway
24 memberships expiring in 60 days — sorted by how likely they are to renew
DM
Deepak MalhotraQuarterly · ₹9,000
8 days
to expiry
Low31%
AV
Anjali VermaHalf-yearly · ₹15,000
14 days
to expiry
Low38%
PD
Pooja DesaiAnnual · ₹28,000
35 days
to expiry
High91%
Trial Conversion Pipeline
Every free trial tracked from walk-in to paying member
① Trial day2
NRNikhil Rao
Walked in today · referral
Day 1TSTanvi Shah
Loved the HIIT class
Day 2② Day-3 call2
AGAman Gupta
Follow-up due · AI reminder set
Call nowRKRiya Kapoor
Asked about morning batch
Day 4③ Offer sent2
KBKaran Bhat
Quarterly · ₹8,100
Expires 2dDSDivya Sen
Annual + PT bundle
Awaiting④ Closed3
PMPriya Menon
Joined · Annual Elite
Won ₹28kHJHarsh Jain
Joined · Quarterly
Won ₹9kSJSameer Joshi
Chose gym near office
LostTrainer P&L
Who keeps members coming back — and who drives PT revenue
RM
Rohan Mehta
Strength · 42 clients
Retention91%
Client attendance78%
PT sales · June
₹84,000
AK
Aisha Khan
Group · 61 clients
Retention87%
Client attendance82%
PT sales · June
₹61,500
KS
Karan Singh
Personal · 24 clients
Retention84%
Client attendance71%
PT sales · June
₹1,12,000
Consistency → Renewal engine
Members earn a renewal discount by staying consistent — so they come more, get fitter, and renew anyway
About to unlock — guaranteed renewals
15/16
Aditya Jain
1 more visit unlocks 15% off renewal
Locked-in
14/16
Nisha Pillai
2 visits from her loyalty reward
On track
Close but slipping — nudge them
10/16
Manish Kumar
Missed last 3 days — reward slipping
9/16
Farah Ali
Was on pace — 4 days idle