Dashboard
Saturday, 7 June · Saffron & Smoke, Carter Road
💰 Today's collection
₹1,84,200
96 bills settled
📆 This month
₹38.4L
₹38.4L collected · ₹3.6L on running tabs
🧾 Open bills now
₹61,400
18 tables dining
🍽️ Covers tonight
214
42 of 46 tables seated
Smart Waitlist & Rush Manager
Guests self-check-in by QR — no clipboard. The board shows who's waiting and for how long; WhatsApp goes out the second a table frees up
Waiting right now
11 parties
~26 minaverage wait
4tables clearing
Guests scan & join from their phoneName, party size & number — straight into the board. No staff at the door.
⚡ 3 parties past 28 min near the walk-out line — AI suggests a complimentary starter to hold them.
MS
Mehul Shah
Party of 4 · self-checked-in via QR
24:10waited
Table 12 just freed
✅ Auto-drafted — table ready
"Hi Mehul! Your table at Saffron & Smoke is ready 🔥 Please head to the host desk in the next 10 minutes. See you soon!"
Sg
Sanjana Gupta
Party of 2 · joined 8:46 PM
31:42waited
Near walk-out
Still comfortably waiting
RI
Ramesh Iyer
Party of 6 · garden terrace
17:05waited
~6 min to go
FK
Farhan Khan
Party of 3 · indoor AC
09:20waited
Comfortable
📅 Tonight's reservations
28 booked · 214 covers →7:30PM
NP
Seated · T4Nikhil & Pooja
8:00PM
DV
Seated · T9Deepa Venkat
8:30PM
AK
ArrivingAditya Kapoor
9:00PM
RS
ConfirmedRhea Sharma
9:30PM
MJ
ConfirmedManav Joshi
📲 Self check-ins
QR · liveMSMehul Shah48:41 PM
SGSanjana Gupta28:46 PM
RIRamesh Iyer69:01 PM
FKFarhan Khan39:09 PM
TNTara Nanda29:12 PM
Guest capture & win-back
Every diner becomes a known guest, not an anonymous bill. Regulars who stop coming get flagged — with a win-back already written
SFLapsed · 5 weeks
The Sharma family
Came almost every Friday for 14 months · ₹52,000 lifetime · 4 covers a visit
✦ AI win-back ready
"Hi Mr. Sharma! We've missed the family at Saffron & Smoke — it's been a while. Your usual corner booth and a complimentary biryani are waiting this weekend. Shall we reserve it? 🔥"
VBWin-back drafted
Vikram Bhatt
Monthly regular · last seen 7 weeks ago · ₹31k lifetime
LMWin-back drafted
Leela Menon
Birthday-club member · no visit in 9 weeks
Real-time Review Rescue
Guests rate from the table by QR. Happy guests are routed to post publicly; unhappy ones come straight to you — privately — before they ever hit Google
😋
Happy → sent to Google & Zomato
4–5★ guests nudged to post publicly
DVDeepa Venkat★★★★★
"Best butter chicken in Bandra. Service was warm and quick."
↗ Posted to Google
NPNikhil P.★★★★★
"Anniversary dinner was perfect — they even remembered the cake!"
↗ Review link sent
😕
Unhappy → straight to the owner
1–3★ caught privately, fixed before it's public
RTRohan T.★★☆☆☆
"Waited too long for the mains tonight, food was good though."
⚠ Owner alerted · table 14
ABAnita B.★★★☆☆
"Biryani was a touch salty for us today."
⚠ Held back from public
Direct ordering — beat the apps
Your own branded ordering page pulls guests off Zomato & Swiggy, so you keep the ~25% commission and own the customer
Direct orders this month
₹6.1L
₹1.5L commission saved vs the delivery apps
22% of delivery has already moved to direct — and those guests are now in your database.
🧾 Recent orders & bills
Order history →| Order | Channel | Amount | Status |
|---|---|---|---|
TGTanya G.#A-2291 · delivery | Direct | ₹1,240 | Paid · UPI |
T7Table 7#D-5530 · dine-in | Dine-in | ₹3,860 | Running tab |
PMPrakash M.#A-2288 · pickup | Direct | ₹720 | Paid · UPI |
ZOZomato order#Z-8841 · −25% fee | Zomato | ₹980 | Settled |
Guest database
Every guest's visits, favourite dish and lifetime spend — built quietly from bookings, bills and the app
| Guest | Visits | Favourite | Lifetime spend | Status |
|---|---|---|---|---|
DVDeepa Venkatsince 2023 | 41 | Butter Chicken | ₹68,400 | VIP regular |
AKAditya Kapoorbirthday club | 23 | Dum Biryani | ₹44,100 | Regular |
SFSharma familylapsed 5 wks | 58 | Rogan Josh | ₹52,000 | Win-back |
MJManav Joshitonight · new | 1 | — | ₹0 | First-timer |
TGTanya Gokhaledirect-order fan | 12 | Paneer Tikka | ₹19,300 | Regular |